Privacy Policy

1. Introduction

Hazem Elsawy ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use the Client Portal for freelance software development services.

2. Information We Collect

We may collect and process the following types of information:

• Authentication Data: When you log in using Google Authentication, we securely receive your Name, Email Address, and Profile Picture.
• Communication Data: Information submitted via contact forms, project requests, or our real-time chat messaging system.
• Project Assets: Files, documents, or media you upload for the purpose of scoping and completing your software projects.

3. How We Use Your Information

The information we collect is used strictly for professional and operational purposes, including:

• Providing and securing access to the Client Portal services.
• Responding to your inquiries and facilitating real-time communication.
• Delivering accurate software development quotes, project estimates, and invoices.
• Improving the overall client experience and service quality.

4. Data Storage & Security

Your data is hosted securely using enterprise-grade Google Firebase and Google Cloud infrastructure. We employ industry-standard security protocols to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our platform.

5. Cookies

Our platform utilizes strictly necessary cookies and local storage mechanisms required for secure authentication and session management. We do not use third-party tracking cookies for advertising purposes.

6. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this platform, please direct all privacy-related inquiries through the contact form.